• FREE Click & Collect Service + Next Day Delivery
  • Free Delivery with orders over €50 throughout Ireland and UK + 30 Day Returns

Cookie Policy

Killow Retail Limited (t/a Willow) operates and maintains our website www.willow.ie (the “Site”). Willow respects your privacy and this policy summarises our use of cookies on the Site.

Background

We collect certain information by automated means when you visit our Site, such as how many users visited it and the pages they accessed. By collecting this information, we learn how to best tailor the Site to our visitors. We collect this information through various means such as “cookies” and “web beacons,” as explained below.


Cookies

Like many companies, our Site may use “cookies.” Cookies are small text files that are automatically placed on your computer’s hard drive when you visit certain websites. We use cookies to:

estimate our audience size and usage pattern;
store information about your preferences, and so allow us to customise our Site according to your individual interests;
speed up your searches;
recognise you when you return to our Site.

Web Beacons

Certain pages on our Site may contain “web beacons” (also known as Internet tags, pixel tags and clear GIFs). These web beacons allow third parties to obtain information such as the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, the type of browser used to view the page, and the information in cookies set by the third party.

IP Addresses

An IP address is a unique identifier that certain electronic devices use to identify and communicate with each other on the Internet. When you visit our Site, we may view the IP address of the device you use to connect to the Internet. We use this information to determine the general physical location of the device and understand from what geographic regions our website visitors come. We also may use this information to enhance our Site.

Third-party Analytics

We may use third-party web analytics services on our Site, such as Google Analytics. The third party providers that administer these services use technologies such as cookies, web server logs and web beacons to help us analyse how visitors use our Site. The data collected through these means (including IP address) are disclosed to these third party providers, who process the information to evaluate use of the Site. To learn more about Google Analytics and how to opt out, please visit www.google.com/analytics/learn/privacy.html.

Your Choices

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our Site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our Site.

For more information on deleting or controlling cookies we recommend http://ec.europa.eu/ipg/basics/legal/cookies/index_en.htm.

Contact Us

If you have any questions about our use of cookies or this policy, please contact Contact Us, or send a letter to the following address:


Willow Ennis, 4 O’Connell Street, Ennis, Co. Clare, Ireland. 

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